The Mane Boutique - The Wig Specialists At
Insurance Claims
 
 
How to File a Medical Insurance Claim for your Wig or Hairpiece
 
Step by step guide to getting your wig reimbursement
 
 
Did you know, that if you are like so many of the men and women out there that need a wig for a medical reason (Cancer-related wig or Alopecia wig) you may be eligible for a reimbursement from your current health ? In fact, most will cover between 80% and 100% of the purchase price of your wig.

The trick is knowing what insurance companies look for. A claim with the term "wig" will more than likely be rejected by insurance companies because it is seen as a cosmetic expense, while referring to the same product as a "Cranial Hair Prosthesis" will just as often result in a paid claim as a medical necessity.

How to File Your Initial Insurance Claim
  1. Receive a letter or prescription from your doctor for a “Cranial Hair Prosthesis.”
  2. Use the Healthcare Common Procedure Coding Systems (HCPCS) codes: S8095 and A9282.
  3. Have a receipt from the company where you purchased your Cranial Hair Prosthesis. Make sure it does not say “wig” anywhere and that it includes the HCPCS insurance codes. *WE CAN HELP WITH THIS*
  4. Also have the company include their #.
  5. Have your physician sign off on the insurance claim form.
  6. Double check your insurance claim form to make sure you legibly included the following elements:
  • The item “Cranial Hair Prosthesis”
  • The HCPCS codes: S8095 and A9282
  • The company’s #
  • Your physician’s signature.

Appealing a Denied Insurance Claim
  1. Know your rights and be informed.
  2. Carefully read and understand the exclusions (“wigs”) and covered items (“Cranial Hair Prosthesis”) in your policy. See if your insurance company calls it something other than “prosthesis.”
  3. Write a letter to the Medical Review Board asking for a review. Be sure to attach a copy of original claims.
  4. Emphasize that a wig is a cosmetic item and unnecessary. Prosthesis however, is necessary (comparable to plastic surgery for a burn victim).
  5. Address your letter to a supervisor in the Claim Department and ask for a written reply.
  6. Some other suggestions are:
  • Include pictures of yourself without hair and a letter detailing the emotional effects your has had on your life
  • Include a letter from your employer

Due to the differences in every policy, this may not work for everyone. This guideline is just for you to reference and to show you how to research if your insurance company covers "Cranial Hair Prosthesis" or something similar. Make sure you review and understand the procedures outlined by your insurance policy as it may differ between carriers. Keep copies of all documentation including the receipt/invoice for your Cranial Hair Prosthesis (may even be a tax deductible medical expense).

Helpful Resources

Contact The Mane Boutique for additional information or to obtain your properly itemized receipt

  • County Department of Social Services
  • Depending on your County, sometimes they offer assistance for individuals who qualify and meet certain income guidelines

American Cancer Society
  • Apply for a Grant or Voucher up to $75 to cover your Cranial Hair Prosthesis (must apply before purchasing a wig)
  • Apply for an allotment to cover the rest of the cost if your insurance company only covers a partial amount
  • Financial Assistance for a Wig Purchase: 1-800-227-2345

National Alopecia Areata Foundation (NAAF)
  • Pre-purchase program provides financial assistance to those who qualify
 
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